You can contact us for answers to basic questions about how to use the SortWizard or resolve problems at: Support@SortWizard.com. 

30 minutes of free support/consultation is available for a trial user and with each new customer subscription.  The telephone support provided is intended to help you with software installation, questions with respect to the functionality of the SortWizard and other help that will help you get started using the SortWizard quickly.

Most questions we receive are answered in the Operating Instructions, Learning Center, FAQs or Resource Center pages.  We request that you have at least read the Operating Instructions, completed the Tutorial and have tested the samples and  strategies provided during trading hours prior to calling.  If you demonstrate that you have not completed the above, we reserve the right to ask you to do so prior to providing additional support or request that you order support time charged on an hourly basis.

Should your call be received by an answering service, that means the support line is busy.  You are free to leave a message, but our support is for in-bound calls only*, so please call back.  *Only emergency calls relating to data feed functionality, subscription or renewal related issues will be returned.  Additional telephone support or consultation is available. 

Click here to order telephone support and training.

Our telephone number is: 314.567.0552