SortWizard^®

Locating your RealTick User Name.

The User Name is used to create the subscription authorization file (authsvr32.exe) you need to install to start up your subscription.  That file will be attached to to an Email message titled "SortWizard Subscription Setup" when your order is filled.

When signing up of a trial or placing a subscription order for the SortWizard you need to submit your RealTick User Name.  To find your User Name go to: User Name for an example.  "This Information" as it is shown on your log-on window is the needed information.  If you can not locate it that way, using the Windows Find function, search the hard drive where you have installed Real Tick for the "Tal.ini" file.  From there, double click on it to open the Tal.ini in Notepad.  Then look for the section heading "[USERINFO]".  Find "UserName=" in that section.  The information to the right of the "=" is your User Name.  The User Name is case sensitive and must submitted exactly as shown.  If an incorrect User Name is submitted, you will get an error when starting up the SortWizard. 

If you are still can't find it or are unsure you have the correct User Name - please give us a call at 314-567-0552.