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Change of User Name Request Form

If you changed your Real Tick datafeed to another service, broker or account you will get the error the message: "Invalid User Name".  If you submitted the incorrect User Name when you completed a form for a free trial or otherwise, you will also get the same error.

The problem is an easy one to fix.  You just need to have the correct User Name.  To find your User Name go to: User Name for an example.  "This Information" as it is shown on your log-on window is the needed information.  If you can not find it that way, using the Windows Find function, search your computer's hard drive for the Tal.ini file.  Open it in Notepad.  Then look for the section heading "[USERINFO]".  Find "UserName=" in that section.  The information to the right of the "=" is your User Name.  If all ease fails or you are unsure - please give us a call.

Now that you have the correct User Name, just fill out the form below and we will send you a new authorization file after verifying active your subscription.

 

All fields of the form must be completed.
Comments section is optional.

Name (first and last)

Email Address

Telephone Number (day)

New RealTick User Name 
   DO NOT make up a name. This must be exactly
   as shown on your RealTick log-on window.  Your
   User Name is also shown in Help/About in the
   SortWizard's menu bar. 

Incorrect or Old RealTick User Name

Comments 

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