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The SortWizard
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Frequently
Asked Questions
Product Feedback:
Please Email us with product feedback as to what additions, enhancements and changes you would like to see added to the SortWizard or other trading tools you require. We need your help to improve our products.
To request that a field be added to the historic database: Click Here
Subscription Issues:
Will I lose any time on my subscription or trial if I order before expiration?
What do need to do to upgrade to the SortWizard Plus?
Datafeed and SW Server Issues:
Problems running the SortWizard with RealTick 7.7?
How do I fix a Invalid User Name error?
What do I need to do if I switch to different broker and/or RealTick III data feed?
How do I correct a server error "Cannot Connect to TAL Svr"?
I can't log into the SortWizard Server.
What is the status of the SortWizard Server?
When is the SortWizard database updated with the current trading day's results?
Software Installation Issues:
What are the SortWizard's minimum hardware and operating system requirements?
How do I install and setup the SortWizard for the first time?
How do I add the SortWizard to a second computer?
Usage Issues:
Where can I find other searches and strategies to try?
Where can I find column definitions?
Can I use older searches with the new version of the SortWizard?
Why do I get a Symbol Display Limit warning?
How can I get the symbol link to the Market Maker to work?
When I do End of Day (EoD) searches the results do not seem right.
The data returned in some fields seems to be from the incorrect trading day.
How can I change the display results from fractions to decimals?
Know Problems:
When I run a scan during a weekend or a holiday I get no results
Specialized Services and Products:
How can I get customized searches created for me?
Where can I get a custom configured computer system designed specifically for trading?